Aloft Seoul Gangnam

-Most of the receptionists speak above-average English with American accent, whereas the reservation department people (on emails) cannot convey messages clearly due to poor English. -Jacqueline at the reception is extremely helpful and friendly. The lady manager is even eager to help!! -The street in front of the hotel is spacious. -The toilet+shower is very small but very sufficient in all respects. It's very functional! -The room is provided with illy coffee with creamer and sweetener, fantastic! -Fully carpeted room, very comfy and clean! -Rooms are not as big as Sotetsu's but they are functional. -The rooms are full-height glazed. -The gym is 24 hours.

We had the best cleaner for our hotel room in level 5. She was absolutely wonderful and kept our room in a tip top shape. Kudos to ajumma for a very wonderful stay! We absolutely loved the laundry facilities. It is nice to have freshly laundered clothes when you have been travelling for a few weeks. We must also praise the reception staff for being accommodating. We were stuck at the COEX Mall during the small fire a few weeks ago, and we were a little bit late to check out. Thank you so much for understanding.

Great location with a walking distance to a lot of popular places in Gangnam. Beautiful view from the room and a convenience store next door.

This property was amazing. Truly luxurious! I loved the room so much it was hard to leave in the morning. The bed and pillows were so soft. The shower was beautiful and the water pressure was hard. I took so many selfies in the sink area due to how nice it was. The view was the street and i enjoyed people watching. Its within walking distance of the Coex Mall and many restaurants. The staff were all so kind and helpful. They suggested places for me to eat and even gave me directions. The elevator offered security by requiring guests to scan their keycard to go up to their floor. Worth every penny! Definitely the nicest hotel ive ever stayed at and will definitely be seeking out other locations when I travel.

Everything was GREAT with our stay at Aloft Seoul Gangnam Hotel! Staff - Front desk staff was very accommodating and efficient. Fast check-in and easy checkout. We booked 2 rooms and were given 2 beside each other. There was a problem with our room safe and a staff immediately came over to fix it. We had tons of luggages and the staff willingly helped us carry them to our waiting airport limousine taxi (considering the heavy snowing that day). Room - The room was spacious and smelling fresh. The bed, pillows and sheets were comfortable and clean. The bathroom was clean, with complete amenities. Breakfast - The buffet spread was not a lot, but the taste/quality was good. American breakfast was served together with some Korean staples. The bacon was cooked 2 ways - crispy or chewy; great for those who have preferences on how they want their bacon. A simple detail that is otherwise given less attention in most hotel buffets. Coffee was fresh and good-tasting. Location - it is a bit far from the city center, around 45-60 minutes by train. But that was no problem because of the efficient transportation system. The nearest train station is around a 10-minute walk from the hotel. There is a nearby convenience store and a Starbucks a few buildings away. There was not much restaurants around the area. Starfield COEX Mall is just a few stations away, but you can walk if you have 20 minutes to spare. Given the good service, cleanliness, comfort, facilities, convenience, staff efficiency and food quality - this hotel gives you value-for-money. I highly recommend this hotel for a family of 4 staying for 3 nights or more.